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Returns & Refund Policy

FAULTY GOODS

Please return your item(s) to us within 14 days after finding the fault, and remember to get in touch before returning. 

Please don’t use any faulty items after finding the fault and ensure you let us know what the fault actually is. You can email us beforehand also on help@dealerbuttons.co.uk and we may be able to resolve straight away.

All returns are quality checked – items should be returned in a new and unused condition and wherever possible sent back in the original packaging. Refunds will not be given if they do not comply with our returns policy.

UK & INTERNATIONAL CUSTOMERS - HOW TO RETURN YOUR ITEM

1. Re-pack your item(s) Limited Edition Dealer Buttons must return in its tin where provided, Caps package and return safely.

2. Send item back to Dealer Buttons, 25 Hammerton Farm Avenue, Ryhill, Wakefield, WF4 2QZ

3. Return your package via your Post Office of choice and remember to get proof of postage. Please don’t post your package through the post box without getting proof of postage as we will need evidence you have posted it, if it gets lost in the post.

Exclusions from the right to cancel

Customised Products

It is solely the customers responsibility to check all proofs for spelling, grammar and layout. Suzi Digital / DealerButtons.co.uk will not be held responsible for any errors on or after approval of artwork which then goes to manufacture. These items cannot be refunded.

Distance Selling Regulations protect consumer rights when items are purchased online. However the regulations are clear that the right to cancel a contract for the supply of goods that are made to consumers specifications or are clearly personalised does not apply.